Delivery
Delivery costs vary by product and start from £1.65 for UK orders, and £4.95 for orders to the USA. Some items in different categories are shipped direct from different print partners and so will incur separate shipping costs which will be added together at checkout.
Delivery times are estimates and Evanescent Visions can not be held responsible for any delays incurred by the carrier.
Please ensure that the delivery address given at the time of ordering is correct.
HALLOWEEN 2024
Halloween themed items have a processing time of approximately 3-5 business days before shipping. The recommended last order date for receiving items in time for Halloween are shown below, depending on the selected postal option. These are estimates only. Items ordered after these dates may not arrive in time. Please order early to avoid disappointment.
UK: 19th October 2024
USA: 2nd October 2024
CHRISTMAS 2024
Please note that most items have a processing time of approximately 2-4 business days before shipping (this may vary by item). The recommended last order date for receiving items in time for Christmas is below, depending on the selected postal option. These are estimates only. Items ordered after these dates may not arrive in time, as this is a very busy time for postal services delays may be experienced, so please order as early as possible or select shipping upgrades.
UK: 10th December
USA: 24th November
Australia: 15th November
You can see the tracking status of tracked orders by by entering the tracking number on the Royal Mail tracking website. Please note that refunds or replacements can not be made for orders reported as not received if they are shown as having been delivered by the tracking information.
UK Orders will not be considered lost in the post until 10 business days have passed from the dispatch date, and 28 days for international orders.
DISPATCH AND SHIPPING TIMES
Dispatch and delivery times may be subject to change without notice.
Dispatch Time
Each item is printed to order. The average dispatch time is 2-5 business days beginning the day after the order has been received, but some items may vary. Please refer to the dispatch time given on individual product pages. Orders are not processed, dispatched or shipped on UK public bank holidays.
Shipping Time
Shipping times are estimates and are given below.
Please note that at busy seasonal times of year, such as Christmas, postal services may experience delays and shipping times may be longer than stated, so please order early.
UK ORDERS:
Shipping time is approximately 2-4 business days
USA & AUSTRALIA ORDERS:Shipping time is approximately 5-15 business days.
Please note international orders may be subject to custom charges depending on the value of the item, which is payable by the customer.
These policies form part of the Evanescent Visions Terms and Conditions.